Work Type: Active - Benefit Eligible and Accrues Time Off Exempt: No
Work Schedule: Flexible Hours and/or Flexible Schedule Work Hours per Biweekly Pay Period: Flexible
Shift Time: Flexible Location: Medical Center, US:FL:Lakeland
Summary: Demonstrates commitment to the vision, core purpose/mission and goals of LRH, modeling the values and culture. The Dietary Assistant works within the scope of Nutrition & Food Service. His/her functions will include food preparation; coordinating with care teams the patient meal assembly and service; receiving patient phone calls and coordinating patient meals for the room service systems, responsible for processing accurate patient meals and nourishments in accordance with dietary prescriptions, serving patients in a courteous manner; effective communication to the patients, care teams and supervisors; sanitation; and other food service tasks to meet service needs. He/she are responsible for identifying potential patient nutritional problems and interact with clinical dietitians for appropriate intervention. He/she is responsible for and contributes the improvement of quality, safety and costs, as well as patient, customer and employee satisfaction by exhibiting effective communication and professional behavior in contributing to the cultural expectations of the organization. Perform other duties as assigned.
- Attitude toward fellow staff, management, visitors, patients and family members' is consistently courteous, professional and positive ensuring a high level of customer satisfaction is met. - When assigned to a particular floor, communicates clearly with patients, family members and all staff with a high level of compassion. Consistently caring and courteous through empathy by using scripting. - Employee has working knowledge of specific diets. Demonstrates the ability to modify trays using the menu guide by diet type and restriction, ensuring each patient receives their prescribed diet. - Organizes job functions and work assignments to be able to effectively complete assignments within established time frames. - Ensure carts and work area are clean, sanitized and well organized at all times. Keep work areas free of potential slip fall hazards at all times. All dishware is taken to the dish room to be cleaned and stored neatly ensuring established cleaning and safety guidelines are met. - Interact with patients to obtain meal choices and answer any questions regarding diet or menu process. Inputs information in the dietary software system to meet service needs.
Qualifications & Experience
Education: High School or Equivalent Certifications Preferred: Safe Serve Certified (Will consider other food service sanitation certificates)
Internal Number: 4449
About Lakeland Regional Health
Lakeland Regional Health is committed to providing patient-focused, health care services while continuing to improve the quality of care to our patients, families, guests and physicians.